Cancellation policy

No lock-in. Cancel from your account in two clicks, keep what you paid for to the end of the month, and take your data with you.

Last updated 6 September 2026

How to cancel

Open Plan inside your Classitz account and choose Cancel plan. That is all; you do not need to call or email us, although you are welcome to. You get an email confirming the cancellation.

What happens next

No further charges are taken. Your paid features stay on until the end of the month you have paid for. After that your account moves to the Free plan: your students, attendance and fee history are all still there, within the Free plan's limits, and you can export everything at any time.

If the payment never completed

If you started a paid plan but the mandate was never authorised, nothing was charged and there is nothing to cancel — you are simply still on Free.

Closing your account entirely

If you also want your data deleted, choose Close account under Settings or email us. We delete your data within 30 days, keeping only the invoice records the law requires.

Money

Cancelling does not by itself create a refund. Our refund policy sets out the cases where money comes back.

Questions

Email support@classitz.cc or call customer care on +91 92479 12085.