Delete your account

Two proofs and one button, from inside the app — or write to us and we do it for you.

The quickest way

Sign in at app.classitz.cc (or open the Classitz app), go to Settings, scroll to Delete your account, type DELETE and your password, and confirm. It happens immediately, and you are signed out.

To keep your sign-in but remove one studio, use Close this studio just above it — that deletes the studio and everything in it, and leaves your account free to start another.

If you cannot sign in

Write to support@classitz.cc from the email address you signed up with, asking us to delete your account. We do it within 30 days and email you when it is done. If you write from another address we will ask you to confirm from the one on the account, so that nobody else can close your studio.

What is deleted

Everything you recorded: your classes, batches and schedule, your students and their parents' contact details, attendance, fee plans, invoices and payments, class notes and uploaded files, enquiries, messages, your public class page, your support tickets, and your sign-in. Parents and students who signed in only to your studio lose their login the same moment. Any subscription is cancelled first, so you are not charged again.

A studio that has another owner is not deleted — it carries on without you.

What we have to keep, and why

The record of what we billed you: your subscription and WhatsApp credit purchases, with the studio name and contact details they were billed to. Those are our own accounting records and Indian tax law requires us to keep them. They hold nothing about your students. Backups that contain your data roll off within 35 days, after which no copy remains anywhere.

Parents and students

A parent or student signs in on their teacher's own page and holds no data of their own on Classitz beyond what the teacher recorded. To have it removed, ask the teacher to remove the student, or write to us at the address above.